1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

  • Name, email, and phone number

  • Account registration details

  • Billing and payment information (processed via third-party providers like Stripe)

  • User-generated content (e.g., transcriptions, call recordings, feedback)

  • Correspondence or support inquiries

B. Information We Collect Automatically

  • IP address, browser type, operating system

  • Usage data (e.g., page visits, session length, interactions)

  • Device identifiers and cookies

  • Audio and interaction data during AI role-plays

C. Information from Third Parties

  • Authentication partners (e.g., Google, Facebook login)

  • Affiliate/referral data

  • CRM and analytics platforms

2. How We Use Your Information

We use your information to:

  • Operate and improve the Platform

  • Personalize your experience and recommendations

  • Provide customer support

  • Process payments and manage billing

  • Analyze usage to improve features and performance

  • Monitor abuse and ensure platform security

  • Communicate with you (service announcements, promotions, updates)

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: Hosting, payment processors (e.g., Stripe), communication tools (e.g., Intercom), AI infrastructure.

  • Legal Authorities: If required by law or to protect rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Your Privacy Choices

  • Email Preferences: You can opt out of marketing emails anytime via the unsubscribe link.

  • Cookies: You can control cookie settings through your browser.

  • Account Information: You may update or delete your profile via your account settings.

5. Data Retention

We retain your data only as long as needed for legitimate business purposes or legal obligations. You may request deletion of your account at any time.

6. Data Security

We implement reasonable security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure.

7. International Users

If you access our services from outside the U.S., your data may be transferred to and processed in the United States. We comply with international data protection standards, including the GDPR.

8. Children's Privacy

Our services are not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

9. California Residents (CCPA Notice)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect

  • Request access or deletion of your data

  • Opt out of the sale of your personal data (we do not sell data)

To exercise these rights, email us at [Insert Email].

10. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we’ll notify you via email or in-app notification.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

SALESGO LLC
Email: team@salesgo.ai
Address: 36 Grand Bay Estates Cir, Miami, FL 33149

Privacy Policy