1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
Name, email, and phone number
Account registration details
Billing and payment information (processed via third-party providers like Stripe)
User-generated content (e.g., transcriptions, call recordings, feedback)
Correspondence or support inquiries
B. Information We Collect Automatically
IP address, browser type, operating system
Usage data (e.g., page visits, session length, interactions)
Device identifiers and cookies
Audio and interaction data during AI role-plays
C. Information from Third Parties
Authentication partners (e.g., Google, Facebook login)
Affiliate/referral data
CRM and analytics platforms
2. How We Use Your Information
We use your information to:
Operate and improve the Platform
Personalize your experience and recommendations
Provide customer support
Process payments and manage billing
Analyze usage to improve features and performance
Monitor abuse and ensure platform security
Communicate with you (service announcements, promotions, updates)
3. Sharing Your Information
We do not sell your personal data. We may share it with:
Service Providers: Hosting, payment processors (e.g., Stripe), communication tools (e.g., Intercom), AI infrastructure.
Legal Authorities: If required by law or to protect rights and safety.
Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Your Privacy Choices
Email Preferences: You can opt out of marketing emails anytime via the unsubscribe link.
Cookies: You can control cookie settings through your browser.
Account Information: You may update or delete your profile via your account settings.
5. Data Retention
We retain your data only as long as needed for legitimate business purposes or legal obligations. You may request deletion of your account at any time.
6. Data Security
We implement reasonable security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure.
7. International Users
If you access our services from outside the U.S., your data may be transferred to and processed in the United States. We comply with international data protection standards, including the GDPR.
8. Children's Privacy
Our services are not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.
9. California Residents (CCPA Notice)
Under the California Consumer Privacy Act (CCPA), you have the right to:
Know what personal data we collect
Request access or deletion of your data
Opt out of the sale of your personal data (we do not sell data)
To exercise these rights, email us at [Insert Email].
10. Changes to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we’ll notify you via email or in-app notification.
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
SALESGO LLC
Email: team@salesgo.ai
Address: 36 Grand Bay Estates Cir, Miami, FL 33149